TroubleshootingAnsweredSnax Variant Discounts
percentage showing wrong on cart — says 10% but taking 1%
set up a 10% off rule and in the cart it says the discount is applied but the amount is way off. like on a 00 item it is only taking off not 0. the rule is configured as "percentage" and i entered 10 in the field. is this a known bug or am i doing something wrong
DW
Dan W.
April 25, 2026
💬 2 replies▲ 11
2 Replies
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Pat G.✓ Accepted Answer
that was it lol. had 0.10 instead of 10. feel a bit dumb but working correctly now. thanks robin!
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Robin C.
quick thing — did you enter 10 or 0.10 in the discount field? if 0.10 it treats that as 0.1%. the field expects the whole number, not the decimal version.
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14 found this helpful