Troubleshooting

How many items can one rule cover?

Up to 100,000 variants in a single self-updating rule — far past Shopify's native 100-item cap. Here's how it works and what the limits are.

Overlapping rules — only one discount applies

When multiple active rules target the same variant, what happens at checkout.

Rule matches no variants

When the live preview is empty — usually a conditions problem.

Rule isn't applying at checkout

Step-by-step diagnosis when a rule doesn't discount as expected.

Theme compatibility

The app works with any Shopify theme — including custom and headless.